Withdrawals

How do I make a Withdrawal from my YesPlay Account?
How do I withdraw using the "Withdraw from ATM" Option?
How long does it take to process a withdrawal request?
How long does it take to receive "Instant Money" (aka your ATM withdrawal)?
I did not receive a Voucher and Pin number for my ATM Withdrawal request but money was taken from my YesPlay wallet. What must I do?